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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karla Escoboza estevez

Karla Escoboza estevez

August 10, 2026

5  out of  5
rating by Karla Escoboza estevez
"I switched my car and home insurance policies to State Farm; Lupita and Norma provide excellent service, and the price is very good. Thanks."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Becky Dippold

July 31, 2026

5  out of  5
rating by Becky Dippold
"They are great! Roise and the other lady sorry forgot her name, they are very helpful. Keep up the amazing work!"
We responded:
"Becky, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Cindy Ch

July 30, 2026

5  out of  5
rating by Cindy Ch
"Llevo muchos años con esta aseguradora y tengo tanto el seguro de mi automóvil como el de mi casa con ellos. Siempre me han brindado un servicio amable, profesional y de excelente calidad. Aprecio mucho que hablen inglés y español, ya que eso hace que todo el proceso sea mucho más fácil. Siempre se toman el tiempo para responder mis preguntas y ayudarme con cualquier duda. Los recomiendo ampliamente a cualquier persona que esté buscando una aseguradora confiable y un excelente servicio al cliente."
We responded:
"Cindy, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Bud Holderbaum and Team "
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Elijah Chandler

July 30, 2026

5  out of  5
rating by Elijah Chandler
"Nice people in office. Help me set up multiple vehicles and buisness insurance."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Rick Albers

July 30, 2026

5  out of  5
rating by Rick Albers
"Bud and Rosie are excellent to deal with. They are extremely knowledgeable and very good at their jobs. Even though State Farm is a big company, I have always felt like they are a dedicated, small local business that always answers my calls with a human, and provides me with one on one personable service. I highly recommend them."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Bud Holderbaum’s team. "
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Dean Bassett

July 18, 2026

5  out of  5
rating by Dean Bassett
"Rosie Bassett was extremely helpful with both my auto and home insurance. She took the time to explain everything clearly, answered all of my questions, and made the entire process easy and stress-free. She was professional, knowledgeable, and genuinely cared about finding the right coverage for my family. I highly recommend Rosie to anyone looking for help with their insurance."
We responded:
"Thanks so much for the fantastic rating, Dean! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Michael Epfeiffer

July 2, 2026

5  out of  5
rating by Michael Epfeiffer
"Customer service is great"
We responded:
"Michael, glad to hear about the experience you had with my team! We appreciate the feedback and look forward to working with you. Thank you so much. BH"
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Drew Bassett

March 16, 2026

5  out of  5
rating by Drew Bassett
"Highly recommend!! Saved a ton of money on my truck insurance and will be looking to move my home insurance over in the near future! Rosie was super helpful!"
We responded:
"Drew, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Bud Holderbaum’s Team—we are always here to help!"
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Rick Stoterau

January 20, 2026

5  out of  5
rating by Rick Stoterau
"After getting a shockingly high renewal bill for my auto and home insurance, I decided it was time to shop around. I walked into the Bud Holderbaum State Farm office and was greeted by Norma Gonzalez at the front desk. From the start, Norma was extremely pleasant, professional, and knowledgeable.
She took the time to carefully review my needs and provided quotes for both home and auto insurance. I was genuinely impressed by the level of coverage she offered and even more impressed by the savings compared to my previous insurance.
I couldn’t be happier with the experience and the value. If you’re looking for great service, clear explanations, and real savings, I highly recommend Bud Holderbaum’s State Farm office and especially Norma Gonzalez."
We responded:
"Thank you for the fantastic review, Rick! We are always here to help with your insurance needs here in Goodyear . "
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Steve Boyle

January 16, 2026

5  out of  5
rating by Steve Boyle
"Quick and pain free process to establish our account"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Katie Ryschon

January 14, 2026

5  out of  5
rating by Katie Ryschon
"I saved $100 on my quote with State Farm! Rosie helped me find a good deal and she even helped me understand the parts of my policy I didn’t understand. Thank you State Farm for having people who care!"
We responded:
"Wow, thank you Katie! We appreciate the kind review and are glad we were able to help. We are always looking to grow our agency with good people like you. "
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Dacia

December 13, 2025

5  out of  5
rating by Dacia
"Always such pleasure in my dealings with you all!! The seamless transactions and support is unmatched! Lupita is consistent, knowledgeable, prompt and genuinely wants to help.

This agency lives up to the slogan “ State Farm is There”
Join the family and make this agency your forever protection"
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Jesus Jesus peral

December 8, 2025

5  out of  5
rating by Jesus Jesus peral
"Excellent. Customer service real helpful on the Point with everything. Overall a 10."
We responded:
"Thank you Jesus. We appreciate your business. "
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Jody Scali

December 3, 2025

5  out of  5
rating by Jody Scali
"We switched to SF from progressive. Bud and his team gave us a great price and excellent service making the process so easy."
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Duane Tipton

November 21, 2025

5  out of  5
rating by Duane Tipton
"Very friendly & easy to review quotes."
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Bill Burmesch

October 17, 2025

5  out of  5
rating by Bill Burmesch
"Lupita and Norma were wonderful working with me on numerous quotes as I make my decision to switch agencies. Both were very patient with all my questions leading up to my decision to go with State Farm and the Bud Holderbaum agency."
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Esme Montes

October 6, 2025

5  out of  5
rating by Esme Montes
"I highly recommend Agent Bud Holderbaum for anyone needing great coverage and personalized service.""
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Adam Aguayo

September 30, 2025

5  out of  5
rating by Adam Aguayo
"Norma Gonzales. Ask for her!!! The most patient and the quickest results. She understood my frustration and delivered. I was fighting with 3 other insurance companies for 3 stressful weeks to start a policy! She started my policy, hassle free, instantly and professionally. Thank you Norma."
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Pam Hunt

September 26, 2025

5  out of  5
rating by Pam Hunt
"I have been with State Farm since I was 16. Leaving for a few years but coming back once I seen the difference in car and coverage from other company. I have also been with 3 different offices within State Farm. Buds team is it. They are so helpful. Take the extra time to go the extra mile. Today we had a last minute add on to our policy (4pm on a Friday) and Lupita got us taken care of. Now that’s customer service 15 min later I had coverage and on my way"
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Hal Bayer

September 14, 2025

5  out of  5
rating by Hal Bayer
"I was a long term State Farm customer, over 35 years. I followed a cheaper insurance, but I’m back to State Farm. The Bud Holderbaum office is my choice. Bud and Rosie are the best! Bud is a great agent who doesn’t try to upsell you to things you do not need. Rosie is his Representative, and she is extremely knowledgeable about what State Farm offers. I say you can’t go wrong with State Farm and if you choose State Farm, Bud is a great agent who will become your friend."
We responded:
"Glad to have you back Hal. We understand the challenges of this economy and when people decide to insure elsewhere, all we ask is a chance to win you back someday. Thanks for taking that call and thanks for giving us this opportunity to take care of you and your family. "
Profile photo of Art Cruz

Art Cruz

July 3, 2025

5  out of  5
rating by Art Cruz
"Been with another provider for 20 years never received the great service I received here and to add the greater savings . Glad I made the switch thank you"
We responded:
"Thank you so much Art. Glad to have you aboard. 💯"
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Leonor Symonds

July 2, 2025

5  out of  5
rating by Leonor Symonds
"Great attention!! Quick response times. Wonderful service"
We responded:
"Thanks so much Leonor. We appreciate you. 😊"
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Andre Mckee

June 20, 2025

5  out of  5
rating by Andre Mckee
"Lupita was very nice and professional. Helped me save a lot of money and got me signed up quick and efficiently. Thank you again!"
We responded:
"Happy to help. Thank you so much for your confidence in our agency. We look forward to continuing to earn your business. 😊"
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Frank Damone

June 12, 2025

5  out of  5
rating by Frank Damone
"Bud and his Team is Great!
Thanks Rosie and Norma !!"
We responded:
"You're the best Frank. Go Bills! "
Profile photo of Steven Paul

Steven Paul

May 27, 2025

5  out of  5
rating by Steven Paul
"Bud's office provided coverage for the entire near-decade I spent in Arizona. He answered questions, was quick to make changes to my policies when needed, and always kept costs reasonable — my wife even saved something like $75/month switching from her old coverage. Insurance doesn't need to be exciting — it should be easy, and with Bud, it absolutely was. Five stars, 10/10, two thumbs up, thanks for 10 years, Bud!"
We responded:
"Appreciate you saying that. You're right, insurance isn't exciting. But we take pride in what we do and I'm glad that shows through. Best of luck on the move and thank you for trusting us with your family's insurance needs. :)"