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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bill Burmesch

October 17, 2025

5  out of  5
rating by Bill Burmesch
"Lupita and Norma were wonderful working with me on numerous quotes as I make my decision to switch agencies. Both were very patient with all my questions leading up to my decision to go with State Farm and the Bud Holderbaum agency."
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Esme Montes

October 6, 2025

5  out of  5
rating by Esme Montes
"I highly recommend Agent Bud Holderbaum for anyone needing great coverage and personalized service.""
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Adam Aguayo

September 30, 2025

5  out of  5
rating by Adam Aguayo
"Norma Gonzales. Ask for her!!! The most patient and the quickest results. She understood my frustration and delivered. I was fighting with 3 other insurance companies for 3 stressful weeks to start a policy! She started my policy, hassle free, instantly and professionally. Thank you Norma."
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Pam Hunt

September 26, 2025

5  out of  5
rating by Pam Hunt
"I have been with State Farm since I was 16. Leaving for a few years but coming back once I seen the difference in car and coverage from other company. I have also been with 3 different offices within State Farm. Buds team is it. They are so helpful. Take the extra time to go the extra mile. Today we had a last minute add on to our policy (4pm on a Friday) and Lupita got us taken care of. Now that’s customer service 15 min later I had coverage and on my way"
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Hal Bayer

September 14, 2025

5  out of  5
rating by Hal Bayer
"I was a long term State Farm customer, over 35 years. I followed a cheaper insurance, but I’m back to State Farm. The Bud Holderbaum office is my choice. Bud and Rosie are the best! Bud is a great agent who doesn’t try to upsell you to things you do not need. Rosie is his Representative, and she is extremely knowledgeable about what State Farm offers. I say you can’t go wrong with State Farm and if you choose State Farm, Bud is a great agent who will become your friend."
We responded:
"Glad to have you back Hal. We understand the challenges of this economy and when people decide to insure elsewhere, all we ask is a chance to win you back someday. Thanks for taking that call and thanks for giving us this opportunity to take care of you and your family. "
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Jesus Jesus peral

September 2, 2025

5  out of  5
rating by Jesus Jesus peral
"Excellent. Customer service real helpful on the Point with everything. Overall a 10."
We responded:
"Thank you Jesus. We appreciate your business. "
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Art Cruz

July 3, 2025

5  out of  5
rating by Art Cruz
"Been with another provider for 20 years never received the great service I received here and to add the greater savings . Glad I made the switch thank you"
We responded:
"Thank you so much Art. Glad to have you aboard. 💯"
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Leonor Symonds

July 2, 2025

5  out of  5
rating by Leonor Symonds
"Great attention!! Quick response times. Wonderful service"
We responded:
"Thanks so much Leonor. We appreciate you. 😊"
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Andre Mckee

June 20, 2025

5  out of  5
rating by Andre Mckee
"Lupita was very nice and professional. Helped me save a lot of money and got me signed up quick and efficiently. Thank you again!"
We responded:
"Happy to help. Thank you so much for your confidence in our agency. We look forward to continuing to earn your business. 😊"
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Frank Damone

June 12, 2025

5  out of  5
rating by Frank Damone
"Bud and his Team is Great! Thanks Rosie and Norma !!"
We responded:
"You're the best Frank. Go Bills! "
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Steven Paul

May 27, 2025

5  out of  5
rating by Steven Paul
"Bud's office provided coverage for the entire near-decade I spent in Arizona. He answered questions, was quick to make changes to my policies when needed, and always kept costs reasonable — my wife even saved something like $75/month switching from her old coverage. Insurance doesn't need to be exciting — it should be easy, and with Bud, it absolutely was. Five stars, 10/10, two thumbs up, thanks for 10 years, Bud!"
We responded:
"Appreciate you saying that. You're right, insurance isn't exciting. But we take pride in what we do and I'm glad that shows through. Best of luck on the move and thank you for trusting us with your family's insurance needs. :)"
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Terence Heuel (Terry)

January 9, 2025

5  out of  5
rating by Terence Heuel (Terry)
"Everyone with whom I’ve spoken at Bud Holderbaum’s Insurance Agency is both well-informed and polite and courteous. I want to single out Lupita Medina for her excellent review of my auto and homeowners, which resulted in changes which not only reduced my costs but also increased my insurance limits. She was always available and conscientiously followed up with everything. I highly recommend not only her employer but her in particular."
We responded:
"Thanks so much Terry. We appreciate the kind words and your trust in our agency. "
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Ken Edwards

October 21, 2024

5  out of  5
rating by Ken Edwards
"Great customer service!"
We responded:
"😊"
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bonnie rodriguez

October 18, 2024

5  out of  5
rating by bonnie rodriguez
"Lupita was very helpful and we got a really good rate. Very appreciate them."
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James Maddalon

October 11, 2024

5  out of  5
rating by James Maddalon
"Thanks to Bud and his team for the great customer service! Better rates than Progressive with better coverage"
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Walter Mendoza

September 18, 2024

1  out of  5
rating by Walter Mendoza
"I got hit with a $530.00 dollar payment for the month of September, my bill should only be around $200plus. They make a mistake and there’s nothing they can do because it’s auto-pay this is the state farm office : Bud Holderbaum State Farm Agent Agent License #: AZ-3000106381 Bad communication on their part. Will not recommend this office to anyone. Bad customer service."
We responded:
"Thanks for the feedback. Now that we have the required documentation, that should be resolved shortly. We appreciate your business. "
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bubas b

September 12, 2024

5  out of  5
rating by bubas b
"Good customer service."
We responded:
"❤"
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Alonso Miranda

September 10, 2024

5  out of  5
rating by Alonso Miranda
"Great services from Lupita. Happy with my new policy."
We responded:
"Thank you Alonso. We appreciate you choosing our agency. "
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Nasur Curi

August 30, 2024

5  out of  5
rating by Nasur Curi
"The Agent Bud Holderbaum was amazing! Helped me find exactly what I was looking for and customer service was a 10/10! Couldn’t be happier with my experience getting insurance with statefarm. (:"
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Diana Podada

July 12, 2024

5  out of  5
rating by Diana Podada
"Great service and best prices 👌"
We responded:
"Thanks so much Diana. We're glad to have you as a part of our agency. :)"
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Noah

July 1, 2024

5  out of  5
rating by Noah
"Norma is the best! She’s been taking care of me ever since I got my home 9 years ago. Just finished adding my wife to the policy and it was so easy to do Thanks Norma"
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G Morfield

June 17, 2024

5  out of  5
rating by G Morfield
"We've had Bud Holderbaum for our homeowner's policy and vehicle policies for at least I think 7 years. Their customer service is always great, especially Ms. Norma Gonzalez. She is very responsive, quick, reliable and a pleasant to work with. She is lightning! Thank you!!"
We responded:
"Thank you so much for the kind words and for supporting our agency. We appreciate you. :)"
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beto valenzuela

June 12, 2024

5  out of  5
rating by beto valenzuela
"Excellent service, always have an answer for my questions, easy to work with. Norma Gonzales made my wife and self feel comfortable and put us at ease when we added our child to the insurance policy, will recommend to all my friends."
We responded:
"Thank you for trusting us with your insurance needs. We appreciate you. "
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M M

June 6, 2024

5  out of  5
rating by M M
"La mejor Aseguranza que he tenido. El personal súper educados y con mucha pasiencia. Lupita es tan amable que parece de tu familia. Recomienda totalmente 💯."
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Arlene Davis

June 6, 2024

5  out of  5
rating by Arlene Davis
"So love The insurance company and the representative was very kind and respectful and helping me get the insurance that I really need it. I don’t know if I can list the representative by name but I think I will lupita Medina"